"Learning Made Personal"

COURSE and WORKSHOP SUMMARIES

Mgmt & Supervision

Conflict Mgmt

Communications

Emergency Prep

Personal Development

Course: COMMUNICATING WITH RESPECT

Course Description

Communication is the essential tool for productive working relationships. This 1/2-day class teaches communicating with each other effectively requires respect and a desire to treat and be treated with dignity.

You will learn empathy techniques that create opportunities to solve potential problems, when approached with respect for other’s opinions in a healthy communication style.

At the end of this class, you will know:

• Communication styles of various people

• How perception modes are recognized

• Diffusing skills and verbal judo techniques

• How to avoid communication barriers

• How to gain empathy through understanding

• Respect differences in personal views

• How consistency builds great expectations

• Why attitudes of caring produce great results

• How body language sends the real messages

Who Should Attend

       Anyone

Time: (1/2 day ~ 3 hours)

Course Code: CR-100

Tuition: Call for pricing; group rates available 

DATES and Schedules of Upcoming Classes

• TBD